Privacy Policy

Effective Date: October 5th, 2026

The Enrichery (“The Enrichery,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an inquiry or other online form, communicate with us, or otherwise interact with The Enrichery online.

This Privacy Policy applies to information collected through our website and related online services. Information collected in connection with enrollment in or delivery of our educational services is also governed by our Client Terms & Conditions and any applicable service-specific notices.

INFORMATION WE COLLECT

We may collect information in several ways depending on how you interact with us.

Information You Provide to Us

When you submit an inquiry, registration, request, or other form, or otherwise communicate with us, we may collect information such as:

  • Your name;

  • Email address;

  • Telephone number;

  • Mailing address, city, state, or ZIP code;

  • Information about a student or prospective student;

  • Preferred or requested Enrichery location;

  • The programs or services in which you are interested;

  • Information included in messages, comments, or form responses; and

  • Other information you voluntarily provide.

Some forms may be provided or processed through third-party service providers, including Zoho.

Website & Device Information

When you access our website, we and our service providers may automatically collect certain information about your visit, including:

  • Internet Protocol (IP) address;

  • Browser and device type;

  • Operating system;

  • Pages viewed;

  • Referring and exit pages;

  • Date and time of access;

  • Time spent on pages;

  • Approximate geographic information derived from an IP address;

  • Website navigation and interactions;

  • Device or browser identifiers; and

  • Other diagnostic or usage information.

Marketing & Attribution Information

When you arrive at our website through a search engine, advertisement, email, social media platform, referral source, or other campaign, we may collect information about how you reached our website.

This may include UTM parameters and similar campaign, referral, or attribution information.

When you submit an inquiry, this information may be associated with your submission so that we can understand how prospective clients learn about The Enrichery and evaluate the effectiveness of our outreach and marketing efforts.

HOW WE USE INFORMATION

We may use information we collect to:

  • Respond to inquiries and requests;

  • Communicate with prospective and current clients;

  • Provide information about our programs and services;

  • Process registrations and enrollment-related requests;

  • Direct inquiries to the appropriate Enrichery location or team member;

  • Maintain visitor preferences, including preferred Enrichery locations;

  • Schedule and provide services;

  • Maintain client and business records;

  • Understand how visitors use our website;

  • Measure the effectiveness of marketing and outreach efforts;

  • Improve our website, programs, services, and user experience;

  • Diagnose technical issues;

  • Protect the security and integrity of our website and systems;

  • Prevent fraud, misuse, or unauthorized activity;

  • Comply with applicable legal obligations; and

  • Protect the rights, safety, and property of The Enrichery, our clients, students, employees, and others.

COOKIES & SIMILAR TECHNOLOGIES

We use cookies and similar technologies to operate our website, remember visitor preferences, understand website usage, and measure the effectiveness of our website and marketing efforts.

Cookies are small data files stored on your browser or device.

Functional & Preference Cookies

We may use first-party cookies to operate website functionality and remember preferences.

For example, our website may store your selected or preferred Enrichery location so that future visits can display information relevant to that location.

If you disable cookies, certain preferences or website functionality may not operate as intended.

Analytics & Tracking Technologies

We use analytics and similar technologies to understand how visitors interact with our website.

These technologies may collect information such as:

  • Pages viewed;

  • Website navigation;

  • Referral sources;

  • Browser and device characteristics;

  • General geographic information;

  • Time spent on pages; and

  • Interactions with website content.

Where appropriate, visitors may be provided with options to manage certain cookies or tracking technologies through browser settings or website controls.

MICROSOFT CLARITY

We use Microsoft Clarity to better understand how visitors interact with our website and to identify opportunities to improve the website experience.

Clarity may collect information about website interactions such as clicks, scrolling, navigation, mouse movement, page activity, and similar usage information. It may also use cookies or similar identifiers to associate activity with a browser or website session.

Clarity allows us to review website analytics and session-interaction information to better understand how our website is being used.

Microsoft may process information collected through Clarity in accordance with its own privacy policies and terms.

GOOGLE SERVICES

We may use Google services in connection with the operation and analysis of our website, including Google Analytics and Google Maps.

Google Analytics

Google Analytics may be used to help us understand website traffic and usage, including information such as:

  • Pages visited;

  • Referral sources;

  • General device information;

  • Approximate geographic information; and

  • Interactions with the website.

Google may process information collected through these technologies in accordance with its own privacy policies.

Google Maps

Our website may use Google Maps to display Enrichery office locations and related geographic information.

When you interact with embedded Google Maps functionality, Google may receive information about your device, IP address, browser, and interactions with the map.

Your use of Google Maps may also be subject to Google’s own terms and privacy policies.

ONLINE FORMS

Zoho Forms

We use Zoho Forms and related Zoho services to process certain inquiries, registrations, and lead submissions.

Information you enter into these forms may be transmitted to and processed by Zoho on our behalf.

Marketing attribution information, including UTM parameters, may also be submitted with an inquiry.

We may use this information to:

  • Respond to your inquiry;

  • Connect you with the appropriate Enrichery location;

  • Manage prospective-client communications;

  • Understand how prospective clients discovered The Enrichery; and

  • Evaluate our marketing and outreach efforts.

Third-Party Forms

Our website may link to forms or other services hosted by third parties.

For example, our “Request Your Neighborhood” feature may direct visitors to a form hosted by monday.com.

When you leave our website and submit information directly through a third-party service, that provider may collect and process information in accordance with its own privacy policy and terms.

We encourage visitors to review the privacy practices of third-party websites and services before submitting information.

ARTIFICIAL INTELLIGENCE

The Enrichery may use artificial intelligence (“AI”) tools to support internal operations, improve services, analyze non-identifiable information, and assist employees with their work.

We do not intentionally submit personally identifiable information (“PII”) about students, clients, or employees to general-purpose AI tools for analysis.

When AI is used in connection with student information, information is limited or de-identified in accordance with The Enrichery’s internal policies and applicable Client Terms & Conditions.

Sensitive information, including student accommodation records, health information, addresses, and other personally identifiable records, is not used for AI analysis.

AI tools are used to support our staff and operations and are not used as the sole decision-maker for student accommodations, student evaluations, or other sensitive matters.

HOW WE SHARE INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our website, communicate with users, or conduct our business.

This may include service providers that assist us with:

  • Website hosting and operation;

  • Analytics and website performance;

  • Form processing;

  • Customer relationship management;

  • Mapping and location functionality;

  • Communications;

  • Payment processing;

  • Scheduling;

  • Marketing attribution;

  • Security and fraud prevention; and

  • Other technology or administrative functions.

These providers may process information on our behalf or, in some circumstances, under their own applicable privacy policies and terms.

We may also disclose information:

  • When required by applicable law, regulation, subpoena, court order, or other legal process;

  • To investigate or prevent fraud, security incidents, or unlawful activity;

  • To protect the rights, property, or safety of The Enrichery or others;

  • In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction; or

  • With your direction or consent.

We do not sell personal information for monetary consideration.

MOBILE INFORMATION & TEXT MESSAGING

If you provide a mobile telephone number and consent to receive text messages from The Enrichery, we may use that number to communicate with you regarding inquiries, scheduling, services, account matters, or other communications for which you have provided consent.

Mobile telephone numbers, text-messaging opt-in information, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may provide mobile information to service providers solely as necessary to deliver or support communications on our behalf.

Consent to receive marketing text messages is not a condition of purchasing services.

You may withdraw consent to receive text messages using the opt-out instructions included in the message or by contacting us through another reasonable method.

STUDENT & CLIENT INFORMATION

The Enrichery provides educational services that may involve the collection of information about students and their families.

Information collected as part of registration, enrollment, coaching, test preparation, college admissions services, or other client services may include information that is not ordinarily collected through general website browsing.

The collection and use of information associated with active client services is also governed by our Client Terms & Conditions, including our policies regarding student data, academic portals, accommodations, and responsible use of artificial intelligence.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.

This may include retaining information as necessary to:

  • Respond to inquiries;

  • Provide services;

  • Maintain client and business records;

  • Comply with legal or accounting obligations;

  • Resolve disputes;

  • Enforce agreements; and

  • Protect our legitimate business interests.

Retention periods may vary depending on the nature of the information and the purpose for which it is maintained.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable law.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect information, we cannot guarantee its absolute security.

YOUR PRIVACY CHOICES

You may configure your browser to block or delete cookies.

Disabling cookies may affect certain website functionality, including preferences that rely on cookies.

Where our website provides a cookie or privacy preference control, you may use that control to manage applicable tracking technologies.

You may also unsubscribe from marketing communications by following the instructions provided in those communications.

PRIVACY REQUESTS

Depending on applicable law, you may have certain rights regarding personal information we maintain about you.

These may include the ability to request:

  • Information about personal information we maintain;

  • Access to certain personal information;

  • Correction of inaccurate personal information;

  • Deletion of certain personal information; or

  • A copy of certain information in a portable format.

You may also have the right to withdraw certain consent or opt out of certain uses of information where provided by applicable law.

To submit a privacy-related request, contact us at [email protected].

We may need to verify your identity before processing certain requests.

Some information may be retained or excluded from a request where permitted or required by law, including information necessary to complete transactions, maintain records, protect legal rights, detect fraud or security incidents, or comply with legal obligations.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to websites and services that are not operated by The Enrichery.

We are not responsible for the privacy, security, content, or practices of third-party websites or services.

The inclusion of a link to another service does not necessarily constitute an endorsement of that service or its privacy practices.

We encourage visitors to review the privacy policies of third-party services before providing information to them.

INTERNATIONAL VISITORS

The Enrichery is based in the United States.

Information collected through our website may be processed and stored in the United States or in other locations where our service providers operate.

If you access our website from outside the United States, your information may be transferred to and processed in jurisdictions whose privacy and data-protection laws differ from those of your location.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services, or legal obligations.

When changes are made, we will post the updated Privacy Policy on this page and revise the effective date above.

Where appropriate or required, we may provide additional notice of material changes.

RELATIONSHIP TO OTHER TERMS

This Privacy Policy describes how The Enrichery handles personal information.

It does not replace our Website Terms of Use, Client Terms & Conditions, registration agreements, or service-specific terms.

During registration for services, clients may be asked to acknowledge that they have reviewed this Privacy Policy while separately agreeing to the applicable Client Terms & Conditions.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or personal information maintained by The Enrichery, please contact us:

The Enrichery
Email: [email protected]